Privacy policy
Effective Date: June 11, 2025
At Wise Owl, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard personal information you provide when you book a class or inquire about private lessons through our website, app, or direct communication channels.
1. Information We Collect
When you book a class or inquire about private lessons, we may collect the following personal information:
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Contact Information: Your full name, email address, and phone number
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Booking Details: Preferred class times, subjects or topics of interest, and any special requirements or notes
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Payment Information: If applicable, billing address and limited payment data (processed securely via third-party services)
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Communication History: Messages or emails exchanged with our team regarding your inquiry or booking
2. How We Use Your Information
We use the information we collect to:
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Schedule and manage your classes or private lessons
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Contact you about your booking or respond to your inquiries
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Send confirmations, reminders, and updates related to your lessons
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Improve our scheduling and lesson offerings based on feedback and preferences
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Comply with legal or regulatory requirements
3. How We Share Your Information
We do not sell or rent your personal information. We may share it only with:
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Authorized Instructors or Staff: To coordinate lessons and tailor the educational experience
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Service Providers: Such as scheduling platforms or payment processors, under strict confidentiality agreements
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Legal Authorities: If required by law or in response to legal process
4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information you provide. While no system can be completely secure, we strive to protect your personal data from unauthorized access and misuse.
5. Your Rights
You may request to:
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Access or update your personal information
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Cancel or modify a booking
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Request that your information be deleted from our records
To do so, contact us directly at [Insert Email Address].
6. Data Retention
We retain booking and inquiry data only for as long as necessary to provide services and comply with any legal obligations. You may request deletion at any time.
7. Children's Privacy
We do not knowingly collect personal information from individuals under the age of 13 without parental or guardian consent. If you believe we’ve collected such information in error, please contact us for prompt removal.
8. Changes to This Policy
Wise Owl may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes. Continued use of our services after changes constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Wise Owl
742 Evergreen Terrace, Springfield, IL